Profile
In UX Case Study by Hritik Sharma

Redesigning The Onboarding Experience — Increasing Completion Rate From 63% to 88%

How restructuring the business model from "digitalization of physical mail" to "eliminating junk mail" and redesigning the onboarding flow led to a 25% jump in completion.

Redesigning The Onboarding Experience — Increasing Completion Rate From 63% to 88%
+Feb 9
In Product Design by Hritik Sharma

Designing a Community Platform for Learners

How we built and scaled a design system from scratch, covering token architecture, component governance, documentation, and designer-developer handoff workflows.

Designing a Community Platform for Learners
+Jan 15
In UX Research by Hritik Sharma

Enhancing Usability of the Steam Mobile App

A comprehensive UX audit of a B2C mobile application, surfacing 23 critical friction points and delivering a prioritised roadmap for remediation.

Enhancing Usability of the Steam Mobile App
+Mar 3